Gentegre Module

Gentegre CRM & Project Management

Manage customer relationships and sales opportunities end to end, from first contact to closing.

Gentegre CRM and Project Management

Today's global competition forces companies to serve their products and services more competitively than their rivals. In an environment where winning new customers is increasingly difficult, the need to manage relationships with existing customers successfully gave rise to the concept of Customer Relationship Management (CRM).

Knowing the customer, identifying their needs, satisfying them at every stage, establishing and planning successful communication, and performing up-to-date analysis of customer information have all become critically important for companies.

Handling needs such as a customer data warehouse, customer segmentation, contact management, sales channels and sales automation on a single electronic platform is exactly what CRM delivers. CRM helps you know your customers better, anticipate their needs, follow demand changes, steer your sales organization, keep operations running smoothly during staff changes, increase customer satisfaction, and become a truly customer-focused company.

The main goals of CRM & Project Management

Reach information quickly, effectively and within standard procedures

Provide customers with fast, accurate, non-speculative information

Free sales projects from dependence on a single owner

Automate communication systems and store digitized data securely and permanently

Estimate the cost/benefit of projects realistically and build a basis to evaluate staff performance

Keep your sales and marketing power at peak performance

The database is built for comfortable use by all users, with fast and error-free data entry and a structure suited to fast, detailed reporting — ensuring information is entered without duplication.